Great brand-new permanent opportunity to join a leading Hospital and Children’s Charity and be part of an amazing organisation where you can add some value within the IT/Technical Team and really make a difference.
Being an integral part of the IT team, the Systems Engineer will lead on a range of support related projects by assessing new requirements already obtained by Business Analysts and Project Managers. Implementing projects, communicating with the business and always providing excellent customer service. The Systems Engineer would also act as an escalation point by providing some 2nd Line Support to Service Desk.
Requirements will come in through the business regarding systems queries, improvements/enhancements/software licensing requests and it will be the Systems Engineers responsibility to analyse the requests, looking at current resources and requesting new ones as and where appropriate.
You will gain a great deal of exposure within the business, have the opportunity to utilise your current skills but also to develop yourself further by gaining ongoing training and support from the business.
Competitive salary and fantastic benefits package on offer.
The role offers hybrid working of two days in the office and three days working from home per week.
Skills/experience/attributes:
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Minimum of two years’ experience as a Systems Engineer/Systems Analyst
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Experience of providing and managing application-level support, administration and configuration for a broad range of systems and on-line services
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Strong experience of MS Office 365
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Good analysis and problem-solving skills
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Outstanding customer service and communication skills
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Good understanding of business and technical requirements
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Experience of Windows and Mac Operating systems
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Exchange Online and SharePoint Online experience is desirable
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Experience of Jamf is highly desirable
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Active Directory/Azure
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Windows Server/SQL Server
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Remote Desktop Support services
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Friendly, accountable team player
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Experience of communicating with external suppliers
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Experience of writing a clear and concise business case
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Wants to learn new skills and interested in personal development
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High attention to detail