We are currently recruiting on behalf of a well-established Housing Association for an experienced Housing Officer to join their team on a temporary basis, covering a patch of properties across the Derbyshire area.
This Housing Officer role is an excellent opportunity for someone with a background in housing management who is confident managing day-to-day tenancy matters, supporting residents and dealing with low-level anti-social behaviour.
The role offers hybrid working, with two days working from home and the remaining three days spent working in the office and/or out on the patch.
Key Responsibilities of a Housing Officer:
- Manage a designated patch of properties, acting as the main point of contact for tenants.
- Manage general tenancy matters, including tenancy queries, changes and ongoing tenancy support.
- Deal with low-level anti-social behaviour (ASB) cases, taking appropriate action and liaising with relevant parties.
- Build positive relationships with tenants and promote sustainable tenancies.
- Carry out property visits and resident engagement where required.
- Identify tenancy-related issues and work proactively towards resolutions.
- Maintain accurate tenancy records and update relevant housing management systems.
- Work collaboratively with internal teams and external agencies to deliver an effective housing service.
About You:
- Previous experience working within a Housing Officer, Tenancy Officer or Housing Management role.
- Good understanding of general tenancy management and housing procedures.
- Experience dealing with low-level ASB and resident enquiries.
- Confident managing your own workload and a designated patch of properties.
- Strong communication, organisational and problem-solving skills.
- Able to work independently and as part of a wider housing team.
- Full UK driving licence and access to a vehicle would beessential.
What's on Offer?:
- Full-time temporary assignment.
- Hybrid working arrangement.
- Two days working from home per week.
- Opportunity to work with an established Housing Association.
- Varied role managing a patch of properties across Derbyshire.
Interested?
If you have previous housing management experience and are looking for your next opportunity, we would love to hear from you.
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