Main area Dementia Services Grade NHS AfC: Band 3 Contract Fixed term: 6 months (Contract up to the end of July 2027.) Hours
- Part time
- Flexible working
15 hours per week Job ref 301-SB-26-8425391
Employer Midlands Partnership University NHS Foundation Trust Employer type NHS Site Shrewsbury Town Shrewsbury Salary £25,760 - £27,476 pro rata Salary period Yearly Closing 23/11/2026 23:59
Community Support Worker
NHS AfC: Band 3
Job overview
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Do you have experience of working within mental health services specifically with older people with dementia?
We are seeking a compassionate, motivated and proactive Mental Health Support Worker to join our Older Adult Community Mental Health Team in Telford. This is an exciting opportunity to play a vital role in supporting older people with complex mental health needs, enabling them to maintain independence and quality of life within their community.
Working under the supervision of registered professionals, you will contribute to the delivery of safe, person-centred care and support service users experiencing functional / organic mental health conditions, such as dementia.
Please note that this role requires you to meet the travel demands of the role. You must be able to travel across a large geographical area in the locality.
Main duties of the job
Main duties of the job
- Provide practical and emotional support to older adults in the community, promoting recovery, wellbeing and independence.
- Support individuals in developing coping strategies, maintaining daily living skills, and engaging in meaningful activities.
- Assist with monitoring mental state, physical health and risk, reporting any concerns to the clinical team.
- Participate in care planning and review processes alongside registered practitioners.
- Work collaboratively with families, carers, and multidisciplinary colleagues to deliver holistic care.
- Maintain accurate and timely documentation in electronic records systems.
- Contribute to creating a safe, inclusive and recovery-focused environment for all service users.
Working for our organisation
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are United in our Uniqueness and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may close this vacancy early if we receive a high volume of applications
Detailed job description and main responsibilities
For more information, please refer to the detailed job description and person specification attached to this vacancy.
Please note that this role requires you to meet the travel demands of the role. You must be able to travel across a large geographical area in the locality.
Person specification
Experience
- Advanced Apprenticeship in (Mental) health and Social Care
- NVQ 3 in (Mental) Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE’s or Functional Skills)
- Evidence of working within mental health services specifically with older people with dementia
- Expereince of working in a community setting
- Experience in working with patients with Dementia at various stages.
Skills & Knowledge
- Demonstrate understanding of Equality and anti-discriminatory practice
- Knowledge of the wide range of statutory, independent and third sector service provision, for older adults with mental health problems
- Range of Interpersonal skills, (communication, listening, working collaboratively) maintaining good relationships with other service users/carers, service providers and other agencies.
- Knowledge of the National Dementia Strategy and NICE Guidelines on Dementia.
Visa eligibility notice:
The UK Home Office has imposed an emergency brake on specific visa routes.
- Skilled Worker visas cannot currently be issued to Afghan nationals.
- Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan.
As a result, we are unable to progress applications requiring sponsorship under these routes.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Kim Pruden Job title Operational Lead, Dementia Home Treatment Team Email address [email protected] Telephone number 0300 303 3426 Additional information Please contact Kim Pruden via email/phone.
#J-18808-Ljbffr