Salary: £30,000 – £35,000 + Company Car/Car Allowance + Excellent Commission
Location: Chesterfield (Office & UK-Wide Site Visits)
About the Opportunity
Do you enjoy building relationships, looking after customers and spotting opportunities to generate more business? If so, this could be right up your street!
This is a brand new role focused on managing existing customer accounts, developing relationships and handling warm enquiries for warehouse repairs, remedial works, maintenance and smaller commercial projects. You'll be the go-to person for your customers, keeping in touch, understanding their upcoming requirements, visiting sites across the UK and putting together quotations to secure the work.
No cold calling or chasing new business! You'll be working with an established customer base and warm enquiries, building on relationships that are already there.
No previous industry experience? No problem! Full training will be provided in site surveys, measuring, AutoCAD, design and preparing quotations. The focus is on finding someone with the right attitude, personality and willingness to learn.
Are you working in sales, account management or customer service and looking for your next challenge? If you're a confident communicator who enjoys working with people and wants the opportunity to develop, earn commission and build a long-term career, this could be the opportunity you've been waiting for!
Responsibilities of an Account Manager:
- Managing and developing relationships with an established portfolio of existing customers.
- Keeping in regular contact with customers to understand their requirements and identify upcoming repair and remedial works.
- Responding to warm enquiries and managing opportunities from initial contact through to quotation.
- Visiting customer sites across the UK to understand their requirements and assess the work needed.
- Gathering all relevant site information, taking measurements and documenting customer requirements.
- Learning to use AutoCAD to produce drawings and support the design process (full training provided).
- Preparing quotations, cost reports and job sheets for remedial and repair projects.
- Working closely with the installation manager, estimators, designers and wider Contracts team to ensure projects are accurately costed and delivered.
- Identifying opportunities to secure additional work and maximise the value of existing customer relationships.
- Taking ownership of your accounts and ensuring customers receive a responsive, professional and reliable service.
Initially, the focus will be on racking repairs, remedial works and smaller projects, with the opportunity to take on larger and more valuable projects as your experience develops.
Requirements of an Account Manager:
Above all, our client is looking for the right attitude, personality and ambition. They are happy to train someone from scratch.
You’ll ideally have:
- Experience in a customer-facing role, such as account management, sales, business development or customer service.
- Excellent communication and relationship-building skills.
- A confident, friendly and proactive approach.
- The ability to build rapport and maintain strong relationships with customers.
- Good organisational skills and the ability to manage multiple enquiries and projects.
- Strong IT skills and the confidence to learn new systems.
- A full UK driving licence and willingness to travel to customer sites across the UK.
- A stable employment history and a genuine interest in developing a long-term career.
Desirable but not essential:
- Previous account management or sales experience.
- Experience within racking, storage, warehousing or a related industry.
- AutoCAD experience.
- Previous experience preparing quotations or working with technical drawings.
- Commercial awareness and an understanding of project costs and profitability.
What’s on Offer?
- Company car, van or £5,000 car allowance.
- Excellent commission scheme: Earn 6% commission on qualifying remedial work, with the potential to increase to 15%–20% as you progress through higher project values. There is realistic potential to earn an additional £6,000+ in your first year, with significantly more available as you take on larger projects.
- Company mobile phone and IT equipment.
- 23 days' annual leave plus bank holidays.
- On-site parking.
- Death-in-service benefit after six months' service, providing cover of four times your salary up to state retirement age.
- Comprehensive in-house training, including site surveying, measuring, AutoCAD, design and estimating.
- A supportive manager who is genuinely invested in developing your skills and helping you progress.
- Genuine long-term career progression within a growing business.
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