Account Manager
Department: Agency
Location: Cheadle
Reporting to: Account Director
Role overview
We are currently looking to recruit an Account Manager to work with our diverse agency based within Cheadle. They will work alongside the team to co-ordinate and be responsible for the delivery and development of projects from concept to completion and be able to come up with new ideas, tactics and identify new opportunities at all times. They will be outgoing, confident, client focused, dedicated, creative with an understanding of client needs.
Key responsibilities
- Can develop existing client relationships, effectively communicate the department and Group’s operations and capabilities and ensure a consistent and growing flow of work
- Have full commercial understanding of account
- Be able to understand and interpret customer requirements and briefs
- Embrace the client’s needs and fully understand their marketing objectives and strategy
- Add value at point of brief and throughout the campaign with suggestions of improvements/alternatives with the broad range of services and capabilities delivered by the Group
- Assimilates and presents information clearly and effectively
- Can identify areas for innovation within existing clients under their control
- Alert to market opportunities, able to cross-sell, understands entire agency and Group offering
- Can manage a portfolio of accounts and projects across a broad range ofcreative, technical and/or specialist activities
Skills and experience
- Proven agency account management experience, although client side is also acceptable
- Experienced across the digital spectrum, e.g. websites, email, digital marketing analytics, social media etc.
- Experienced across all marketing channels from digital to print to support the full breadth of end-to-end campaigns we support
- Super organised and calm under pressure
- Ability to manage multiple projects at once
- Excellent project management and time management skills, having experience of delivering projects on time and to budget
- A natural in client relationships
- Keen understanding and interest in industry advancements and how these advancements can benefit our clients
- Commercially minded
- Great communicator in written and verbal form
- The ability to work as part of a busy team
- Proven ability to meet targets and SLA delivery, a results-driven individual
We’re an equal opportunities employer. If you need this information in a different format, contact us at the same email or call +44 (0)161 495 4500. All appointments are subject to DBS and financial checks.
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