Jersey Water is seeking a Customer Experience and Improvement Analyst to drive end-to-end process simplification and customer-first improvements across Customer Services, Operations and IT. You will map journeys, identify bottlenecks and unnecessary hand-offs, and apply Lean techniques to design simpler, more effective ways of working.
You will work with colleagues from Finance, Data and Operations to translate insights into practical requirements for change and measure progress against Right
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We have an opening for a Customer Experience & Process Improvement Analyst in St. Saviour, Jersey, United Kingdom within Management & Operations.
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This posting is for the Customer Experience & Process Improvement Analyst role at Jersey Water, based in St. Saviour, Jersey, United Kingdom.
We are looking to fill the Customer Experience & Process Improvement Analyst position at Jersey Water in St. Saviour, Jersey, United Kingdom.