Role criteria
Role title: Senior Performance Analyst
TPR grade & pay group: Grade 7 & Digital
Directorate: Digital, Data & Technology
Salary: £66,689.00 Per Annum
Contract type: Permanent
Location: Brighton: Hybrid (6 days per month in the office)
The role And Responsibilities
Our Digital Team is transforming our existing capabilities into a modern, and high-performing digital function with agility, user-centricity and innovation embedded throughout. Our vision is to be a catalyst for pensions innovation and regulatory effectiveness.
As a Senior Performance Analyst, you will be part of the User Centred Design Team and play a crucial role in guiding teams to deliver value for users. You will work with multidisciplinary teams to set up performance measurement frameworks and test and iterate services. You'll work closely with user researchers to analyse quantitative and qualitative data to produce robust user insights.
Essential Criteria
- Strong experience of performance analytics and working with others to develop performance frameworks
- Experience of analytics and reporting tools, such as Google Analytics, Google Tag Manager and Power BI.
- Experience coaching teams to apply a range of techniques to analyse data and provide insight.
- Able to integrate digital analytics with qualitative data, such as user surveys and user research, to develop hypotheses for testing.
- Experience of using data to build an evidence-based understanding of user needs and behaviours.
- Able to clearly communicate findings and the limitations of data.
- Knowledge of data protection and handling data securely and ethically.
Please note that TPR is unable to offer visa sponsorship. All applicants must already hold Right to Work in the UK for the duration of their employment. For more information on Right to Work, please visit Prove your right to work to an employer: Overview - GOV.UK.
The team
Our vision is to use digital, data, and technology to revolutionise pension regulation, making it more efficient, secure, transparent, and customer centred. We believe only our people can change things. In DDaT, we're customer obsessed, whether the customer is a saver, scheme provider, a user in one of our teams or one of our immediate colleagues. We focus on outcomes, are willing to experiment, collaborate and learn with our colleagues. We need brilliant people to help bring our ambitions to life.
TPR Offers
- Genuine opportunities for learning and development.
- A values-led, inclusive environment.
- Hybrid working and flexible shift patterns.
- A vibrant workplace with employee networks (Disability, Family, LGBT+, Minority Ethnic, Mental Health, Women's).
Reward And Benefits
We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme.
Our culture
TPR strives to be a high-performing organisation, and we prioritise our people's growth and well-being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment.
Equality, diversity and inclusion is very important to us and we strive to make sure everyone has an equal opportunity to succeed. Our modern Brighton offices are in Telecom House overlooking Preston Park, they are over two floors of a shared building facility and when designed in 2023 we followed the government's workplace design guide to ensure accessibility by design was achieved for our section.
We're proud to have a range of networks and opportunities to bring people together with supportive and safe spaces to connect with one another.
About The Pensions Regulator
With a career at TPR, you’ll be joining an organisation with real purpose and who are proud of their diverse range of skills and experience that positively impact on millions of people. Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe.
Our Corporate Strategy outlines a bold and challenging vision of how pensions regulation should continue to evolve to keep pace with a change in the scale and nature of the pensions landscape. We believe diversity and inclusion are vital to good decision-making for positive saver outcomes. We're committed to creating a supportive, inclusive, and dynamic work environment where everyone can thrive; understanding the link between the work we do and its positive impact on society.
Find out more about us.
Selection and interview
If you are shortlisted for interview, we’ll be in contact with you shortly after the closing date. We aim to respond to every application however due to the large volume of applications this is not always possible. If you have not heard from us within 21 days of submitting your application, please assume you have been unsuccessful on this occasion.
Diversity and inclusion
TPR is committed to promoting diversity, inclusion and equality in the workplace, creating an environment where everyone is encouraged to be themselves, enabling our people to feel supported, represented and do their best work.
We encourage applicants from all backgrounds and with different identities and experiences to apply for roles with TPR.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email [email protected] .
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