ICE is seeking an experienced Operations Manager in the Peterborough area to oversee day-to-day performance across the Service Delivery team, including Helpdesk, Scheduling, Tech Administration, Parts, Smartcall and Key Accounts. You will lead a team of Service Delivery Managers, aligning with SLAs and customer expectations while improving efficiency and customer experience.
This hands-on role requires strategic thinking and strong leadership to manage workflow, resolve issues, and drive
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Join us at ICE as our next Operations & Service Delivery Leader in Peterborough, England, United Kingdom.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Operations & Service Delivery Leader role in the description above.
We appreciate your interest in this position.
Join ICE and contribute to our ongoing work.