We're looking for an organised, confident and proactive individual to support our busy reverse logistics operation. This role involves coordinating stock activities, liaising with colleagues and third-party partners, and ensuring our reporting and processes run smoothly across multiple sites.
Key Responsibilities
- Prepare and maintain accurate operational reports.
- Update and manage returns logs to ensure up-to-date records.
- Liaise with third-party clients and internal colleagues across two sites.
- Allocate daily tasks to colleagues to ensure workflow efficiency.
- Carry out regular stock checks and investigate stock discrepancies.
- Manage outbound and inbound event stock.
- Run regular stock counts to support inventory accuracy.
If you enjoy problem-solving, working in a fast-paced environment, and helping teams stay on track, this could be the perfect opportunity for you., A fair and consistent approach to people management. - Strong communication skills with the ability to work effectively at all levels.
- The ability to stay calm and focused under pressure.
- Confident problem-solving skills and the ability to work independently.
- Strong time-management and organisational capability.
We're big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They're our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
Salary and Benefits
£29,099 per Year Permanent,
- 25 days holiday (Plus Bank Holidays)
- At least 5% contribution pension scheme
- Healthcare Cashback Scheme
- Enhanced Maternity, Paternity and Adoption Packages
- Expression of wish service
- Make a difference days (x2 fully paid charity days a year)
- Share-save Scheme
About Our Culture
But we're more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK's most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it's the exact same for our AOers too. We truly believe it's more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly.
Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it's about more than just a CV, it's about what makes you, YOU.
AO is for everyone! We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work. We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do. We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations. And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer.
Read more How will we use the data? After we've collated the data, we'll look at the patterns to assess if we are inclusive at each stage. If it turns out that we aren't, then the data may help us identify where we can improve. The data collated won't have any impact on your application and is not shared with hiring managers or the recruitment team.
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