In this role, you will coordinate the operational, administrative and client support that keeps our Personal Shopping service running seamlessly. Acting as a central point of contact for enquiries, appointments and service requests, you will help deliver an exceptional luxury guest experience while supporting efficient day-to-day operations across Personal Shopping and Virtual Shopping.,
- Coordinate client enquiries, appointments and follow-up across Personal Shopping and Virtual Shopping, ensuring every request is handled promptly and professionally.
- Keep the operation running smoothly through accurate diary management, Salesforce updates, gift card administration, reporting and record keeping.
- Partner with Personal Shoppers, boutiques and teams across the Village to resolve requests, support events and continuously improve the client experience.
We foster a culture of winning together, and we work hard to ensure everyone is supported to succeed. To thrive in this role, you'll bring: - Strong organisational skills, with the ability to manage multiple enquiries, appointments and priorities accurately and efficiently.
- A confident, professional communication style and a genuine commitment to delivering personalised luxury client service.
- Excellent attention to detail and confidence using CRM, diary and administrative systems, with a collaborative and adaptable approach.
Part of The Bicester Collection, Bicester Village doesn't do ordinary. Set in the heart of rural Oxfordshire, well connected across the UK, our open-air, pedestrianised Village is home to more than 160 boutiques, a celebrated food and drink scene, and a team that refuses to stand still.
#J-18808-Ljbffr