Mercia Learning Trust in Sheffield is seeking an IT support technician to join the central IT services team. The role focuses on first-line incident handling, assisting staff with common IT issues and enabling smooth teaching and learning.
You will log and triage tickets, troubleshoot Windows 11 and Office 365 problems, support AV systems, and help users with training on apps like OneDrive, SharePoint and Teams. The post is based at Mercia School but supports the trust-wide IT needs.
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This role, Education IT Helpdesk Operator - Cross-School Support at Mercia Learning Trust, could be your next career step.
This opportunity is part of our work in Management & Operations, Other.
The advertised compensation is 27.000 - 30.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.