Hours: Monday-Friday + 1 in 3 Saturday mornings
Location: Bicester
We are recruiting for a Service Admin to join a busy commercial vehicle workshop.
The Role
- Welcome customers and deal with enquiries face-to-face and over the phone.
- Prepare workshop job cards and arrange customer updates.
- Liaise with customers and technicians regarding repairs and work required.
- Complete invoicing and maintain accurate vehicle service records.
- Support workshop scheduling and work-in-progress control.
- Deliver excellent customer service and build strong relationships.
What We're Looking For
- Previous customer service experience, ideally within automotive or commercial vehicle aftersales.
- Confident communication and organisational skills.
- Good knowledge of Microsoft Office.
- Comfortable learning new systems such as Kerridge.
- Positive, flexible and proactive attitude.
- Ability to work independently and as part of a team.
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We are looking to fill the Service Adminstrator position at autoskills-uk in Bicester, England, United Kingdom.