Great with people? Brilliant with detail? A natural at putting people at ease?
We might just have the perfect role for you!
Are you someone who loves keeping things organised, has a keen eye for detail and knows how to make people feel comfortable and supported? Are you confident with technology, great at juggling priorities and able to combine professionalism with genuine compassion?
If that sounds like you, we want to hear from you!
We're looking for a Legal Assistant to join our Wills & Probate team in York. This is more than an administrative role. You'll be an important first point of contact for clients, some of whom may be dealing with difficult or sensitive circumstances, whilst helping our legal professionals deliver an efficient, personal and professional service.
Have you go what it takes?
We're particularly interested in your skills, attitude and approach to working with people.
- A natural communicator? You're friendly, approachable and confident speaking with people from all walks of life. You listen carefully, communicate clearly and know how to demonstrate empathy, patience and sensitivity, particularly when clients are experiencing difficult circumstances.
- An organisational superstar? You're brilliant at managing diaries, appointments, documents and competing priorities. You can keep accurate records, stay on top of deadlines and ensure nothing important gets overlooked.
- Digitally savvy? You're confident using Microsoft Office, particularly Word and Excel, comfortable handling electronic documents and keen to learn digital case management systems and applications such as DocuSign.
- A stickler for detail? You take pride in getting things right, whether entering client information, preparing correspondence, handling confidential documentation or following compliance procedures. Accuracy and discretion come naturally to you.
- Adaptable and eager to learn? You're proactive, flexible and happy to lend a hand wherever needed. You use your initiative, follow instructions carefully and enjoy being part of a supportive, busy team.
So, what will you actually be doing?
Your responsibilities will include:
- Being a welcoming and reassuring first point of contact for clients, handling enquiries, telephone calls and appointments with professionalism and compassion.
- Supporting the opening and closing of client files, maintaining accurate records and coordinating onboarding documentation and Anti-Money Laundering checks.
- Managing correspondence, electronic documents, digital signatures, filing and confidential client information.
- Assisting with diary management, administrative tasks and the day-to-day organisation of the Wills & Probate department.
- Working closely with colleagues across the Firm to ensure clients receive a seamless, efficient and supportive service.
Previous experience in a legal, professional services or customer-facing environment would be an advantage, but we're equally interested in the transferable skills, enthusiasm and potential you could bring to our team.
If you're organised, digitally confident, comfortable communicating with people and have a naturally caring and professional approach, we'd love to hear from you.
Why join Ware & Kay?
You'll become part of an established law firm where your contribution genuinely matters. Working alongside experienced Wills & Probate professionals, you'll have opportunities to develop your knowledge, strengthen your skills and play an important role in supporting clients through significant moments in their lives.
We value people who take ownership of their work, support their colleagues and bring enthusiasm, initiative and a positive attitude to everything they do.
What's in it for you?
We believe in recognising and rewarding the people who make a difference. Alongside the opportunity to develop your skills and build your career, you'll enjoy a range of benefits, including:
Time off to enjoy life
- 20 days' annual leave plus 8 Statutory Bank Holidays, (pro rate first year and if part-time) rising to 30 days* plus
- 3 additional days to be given between Boxing Day and New Year (pro-rata if part-time) plus
- Christmas Eve off (where this falls on a normal working day).
- 1 extra day off for birthday*
- Company pension scheme*
- Company sick pay*
Making everyday life easier
- Subsidised parking (contact HR for details).
- Employee referral scheme - earn up to £1,000 per person referred.
- Discounts on legal services*
Some benefits are subject to qualifying periods and eligibility criteria. Annual leave and certain additional days are pro rata where applicable.
Sound like your kind of role?
Bring your skills. Bring your compassion. Bring your attention to detail.
We'll provide the opportunity to put them to great use.
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