1st Line IT Engineer
Company: Castell Howell Foods Ltd Salary: from £28,000 a year Hours: Full-time Location: Llanelli, SA14 6SX Working pattern: On-site Job type: Permanent Posting date: 11 Nov 2026 Closing date: 19 Nov 2026
Summary
Castell Howell Foods is Wales' leading independent food service wholesaler, servicing the length and breadth of Wales, the Border Counties and the South West of England. We currently have a vacancy for a 1st Line IT Engineer based at our Cross Hands depot.
Main Duties and Responsibilities
- Resolve one-on-one end-user support and problem resolution via phone, Remote Software, e-mail and in person
- User account administration for both Microsoft Windows and inhouse systems
- Support virtual hosted environments
- Participate in migrations, additions, or changes to network and systems access
- Diagnose and resolve network issues, cabling, switches, and patch panels
- Basic IP phone system administration & maintenance
- Deploy and maintain Android system devices
- Assist with new IT project rollouts
- Provide 1st level Help Desk support
- Manage the IT Asset register
Proud member of the Disability Confident employer scheme
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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