The Surgery Manager will develop good working relationships with: Patients GP, nurses and other surgery staff Other local healthcare providers who work with the Surgery
Key Responsibilities
- To manage service delivery and patient care across the Surgery in line with organisational, local and national guidelines.
- To provide knowledge of the Surgery and the administrative and organisational KPI requirements for service delivery to the Areal Manager.
- To monitor, review and address team operational issues of teams managed.
- To work closely with other Surgery Managers to facilitate a collaborative, transparent, and knowledge-sharing environment between all Surgeries.
- To manage all relevant policies and procedures to maximise income across the Surgery.
Other Responsibilities
- To manage performance targets and KPIs and ensure these are understood by all staff within the Surgery.
- To provide leadership and support the Team Leader to enable them to successfully manage and deliver their teams KPIs.
- To manage staff resources and daily work allocation of the teams within the post holders span of control.
- To ensure all key employment policies are implemented within the Surgery.
- To carry out staff appraisals of direct line reports, and implement personal development plans to ensure that training and development opportunities are made available for the teams within the post holders span of control.
- To ensure regular communication updates are understood by the staff in the Surgery.
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