- Full-time
- Contract type: Full time - permanent
- Department: Safer Futures
- Compensation: up to GBP 29,580 - yearly
Company Description
At Catch22 , we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. Weachievethis in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we useour knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help.With the heart of a charityand the mindset of a business,we are uniquely placed to deliver on this challenging agenda.
Beacon Victim Care Service
HertfordshirePolice and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county. Catch22 Victim Services provide tailored support to individuals, to empower them to cope, and to recover, from the impact of crime.
Job Description
As a Beacon Support Worker working with Anti-Social Behaviour, you will ensure that victims of anti-social behaviour (ASB) are fully supported through both the Criminal Justice process and any Anti Social Behaviour resolution processes to enable them to provide evidence of offending behaviour and to seek a satisfactory resolution. This includes navigation, advice, guidance and advocacy through multi-agency partners to seek solutions to long-standing issues.
In addition to this, you will ensure referrals to appropriate agencies are completed to promote victim resilience, recovery and long-term wellbeing. You will represent us at community partnership meetings and forums, and will ensure the victims’ voice is amplified in the appropriate settings.
An important part of this role is helping victims navigate the ASB Case Review process if they are eligible to trigger it. This involves being an advocate for victims in multi-agency meetings, as well as explaining the process to them so they can engage as an informed participant. The post involves some other regular multi-agency meetings across the county, and attendance at community events to raise awareness of support available.
Qualifications
What does good look like for this role?
- The ability to act as an advocate for the rights of victims of ASB, delivering support to victims through a case managed approach and becoming the primary named contact throughout the service user’s journey.
- The ability to build and sustain high-quality relationships with service users and multi-agency professionals to devise and develop a problem solving approach to long-standing and on-going harms.
- Able to identify and advise on interventions that will support a cope and recovery strategy and ensure referrals made are reviewed with subsequent actions delivered to satisfaction.
- The ability to be agile, attending and working from partner agency offices and in the community.
Additional Requirements: Successful post-holders will need to have a full UK Driving License and access to a personal vehicle for work purposes. The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with a few exceptions.
Salary:£29580 per annum
The salary shown reflects the band for this role, with the final offer taking account of experience and relevant skills.
Hours of work:Full Time, 37.5 hours a week
Contract: Permanent
Flexibility:Blended approach of office working, home working, and visiting clients across Hertfordshire. *Flexible working options available.
Vetting and Clearance Requirements:NPPV 2 (Police Vetting),Enhanced DBS check
Location:Hertfordshire Police Headquarters, Stanborough Road, Welwyn Garden City, Herts, AL8 6XF
Closing Date: 4th December 2026. Catch22 reserves the right to withdraw the vacancy at any time, for any reason before the stated closing date.
We aim to review applications as quickly as possible. However, due to the volume ofinterest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.
Screening:Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.
Use of AI (Artificial Intelligence) should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities.
Catch22’s Commitment to Opportunity & Progression
At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.
See the benefits of working for Catch22 here .
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
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