Daysix is a healthcare software company based in Edinburgh that builds a Supported Self-Management platform in collaboration with the Scottish Government and NHS Scotland. The platform helps citizens manage their own health and reduces pressure on frontline clinical services. The team is known for working closely with partners and building software that makes a visible difference in public health delivery.
The role
This position is the primary connection between NHS partners and clinical services adopting the platform, and the internal champion for those collaborators' needs. It sits within the platform team and works primarily in tools like Miro rather than UI software, bridging clinical reality and the digital product. The role does not own commercials, the product roadmap, or first-line technical support — those are handled by other parts of the team — allowing you to focus entirely on service design and collaborator relationships.
What you would do
- Map a collaborator's current clinical pathway in depth and define what the future state looks like on the platform before work is handed over to build.
- Act as the internal champion for each collaborator, ensuring their requirements are understood, prioritised, and delivered well.
- Hold the ultimate goals of each pathway and make sure they are consistently reflected across build, testing, and rollout, with clear plans to evaluate impact against health outcomes.
- Lead coordination workshops and day-to-day alignment sessions, keeping clinical teams, operational leads, and platform builders in constructive dialogue.
- Run usability testing sessions and turn the outputs into platform improvements, applying human-centred design and empathy-driven practices.
- Structure complex clinical discussions into journey maps, service blueprints, and logic flows in Miro.
What they are looking for
- Ability to build high-trust relationships with clinical and operational teams and help partners envision what is possible on the platform.
- Confidence in guiding clinical partners when proposed offline habits clash with digital best practice.
- Comfort making pragmatic decisions to keep momentum going without getting stuck in over-analysis.
- Skill at turning complex, messy clinical conversations into clear flowcharts, user journeys, and blueprints in Miro.
- Experience facilitating workshops with diverse, non-technical stakeholders such as clinicians, service managers, and patient groups.
- Ability to structure complex clinical information and user journeys logically (information architecture).
- Proven ability to build consensus, manage partner expectations, and guide multidisciplinary groups towards delivery.
- Desirable: experience working within or alongside NHS Scotland, healthcare providers, or public sector digital services.
- Desirable: background in service design, digital transformation, or health tech implementation.
- Desirable: understanding of supported self-management models and behaviour change principles.
Working arrangements
The role is based in Edinburgh. You would work from the Daysix studio a few days a week with flexible working options otherwise. The standard week is 35 hours, with an option to compress into four days. The office address is 4-8 Lady Lawson Street, Edinburgh EH3 9DS.
Pay and benefits
- Salary of £32,000 to £45,000 depending on experience.
- 35-hour working week with an option to compress into four days.
- 30 days holiday to use whenever suits you, plus additional closure days between Christmas and New Year.
- Pension contribution.
- Values-led culture.
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