LOCATION(S): Bristol, Birmingham, Leeds or Halifax
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
What you'll be doing
As a Presentation Consultant, you'll support our member engagement strategy, helping workplace pension members better understand and engage with their pension, so they can make informed decisions about their financial future.
You'll deliver engaging and accessible pension briefings to workplace members and intermediary partners, adapting your approach for different audiences and client needs. You'll also create relevant, informative materials that reflect developments in the UK pensions landscape.
Working collaboratively with advisers, employers, members, and internal teams, you'll use feedback and insight to improve our engagement content. You will also find opportunities to strengthen relationships and expand our services.
Your key responsibilities will include:
- Supporting the member engagement strategy, contributing to improving member understanding and participation in workplace pensions, helping to drive better retirement outcomes.
- Delivering clear, engaging and informative pension presentations to workplace members and intermediary partners.
- Adapting presentations and communications to meet different audience and client needs.
- Creating relevant and innovative engagement materials that reflect legislative, regulatory and market developments in the UK pension landscape.
- Bringing fresh ideas to how we communicate complex pension information in an accessible way.
- Finding opportunities to strengthen client relationships and extend the support we provide.
- Supporting the successful onboarding of new clients and the growth of existing relationships.
- Capturing feedback from advisers, employers and members to refine and improve engagement content.
- Maintaining a strong understanding of our member interaction proposition, supporting technology and wider engagement offering.
- Clearly and consistently communicating the Scottish Widows proposition to external audiences.
We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces and colleagues to make our Group a great place for everyone.
What we're looking for
- Confident presentation and communication skills, with the ability to engage different audiences.
- The ability to explain detailed or complex pension topics clearly and accessibly.
- Good understanding of the UK pension landscape and regulatory environment with a view to undertaking professional qualifications.
- Experience of creating or adapting presentations, communications or engagement materials. You would have excellent PowerPoint skills to create content and be confident in promoting the team on key social channels.
- Strong relationship-building skills, with the confidence to work with clients, partners and internal stakeholders. A commitment to delivering positive and inclusive outcomes for members and clients.
- The ability to gather feedback and use it to improve content or customer experiences.
- Strong organisational skills, with the ability to handle changing priorities and maintain accurate, current content.
- Familiarity with digital tools and resources for member engagement
This is a place for you
Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues and communities. We're committed to creating an environment where everyone can thrive, learn and develop!
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns.
As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role and have a disability, long-term health condition or neurodivergent condition through the Disability Confident Scheme.
We also provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%.
- An annual performance-related bonus.
- Share schemes, including free shares.
- Benefits you can adapt to your lifestyle, such as discounted shopping.
- 28 days' holiday, with bank holidays on top.
- A range of wellbeing initiatives and generous parental leave policies.
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