Liberty Recruitment Group are delighted to be partnering with a well-established organisation in the search for experienced Key Account Managers to join their team on an initial 6-month fixed-term contract.
This is a fantastic opportunity for commercially minded individuals with strong relationship management skills to join a successful business operating within a highly technical and regulated environment.
This is a fully office-based positions, offering a salary of £40,000 – £45,000 per annum (pro rata), with an immediate start preferred.
The role
You will take ownership of key customer relationships, acting as a trusted point of contact while identifying commercial opportunities and ensuring customer requirements are delivered effectively.
Working closely with engineering, production and project teams, you will play a key role in maintaining strong customer relationships, managing commercial activity and supporting business growth.
Key responsibilities
- Build and maintain strong relationships with key customers, acting as their primary point of contact
- Develop a thorough understanding of customer requirements and identify opportunities to grow existing accounts
- Work closely with engineering, manufacturing and project teams to ensure customer expectations are met
- Manage commercial activity across assigned accounts, including contracts, pricing and variations
- Communicate proactively with customers, providing updates and resolving queries or challenges
- Build effective relationships with internal and external stakeholders at all levels
- Identify opportunities for new projects, products and services within existing customer accounts
- Ensure customer requirements are delivered in line with relevant quality, contractual and regulatory standards
- Monitor account performance, customer requirements and market developments
About you
- Previous experience within Account Management, Key Account Management or a customer-facing commercial role
- Excellent communication and stakeholder management skills
- Confident picking up the phone and having direct conversations with customers
- Resilient, with the ability to manage challenging conversations and competing priorities
- Strong organisational skills and excellent attention to detail
- Comfortable working with technical teams and understanding customer requirements
- Proficient in Microsoft Office
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