Workshop Operations
Oversee all workshop maintenance activities. Ensure efficient planning and utilisation of labour, facilities and equipment. Monitor workshop productivity and efficiency. Drive improvements in fleet availability and maintenance performance. Ensure workshop standards are maintained at all times.
Vehicle & Asset Maintenance
Ensure the effective maintenance of all vehicles and refrigeration assets. Monitor vehicle reliability and identify recurring defects. Implement preventative maintenance strategies to reduce downtime. Review asset performance and support lifecycle planning.
Compliance & Governance
Ensure compliance with: Operator Licence requirements DVSA regulations Road Transport legislation Health & Safety legislation Company maintenance standards. Lead maintenance audits and compliance reviews. Ensure all maintenance documentation and records are complete and accurate. Manage corrective actions arising from audits and inspections.
Financial Management
Manage workshop operating budgets. Monitor maintenance costs and expenditure. Approve repair work and major expenditure within authority limits. Manage supplier performance and contract compliance. Identify and deliver cost-saving opportunities without compromising safety or compliance.
Performance Management
Monitor and report on:
- Fleet availability
- VOR performance
- Workshop productivity
- Labour utilisation
- Maintenance costs
- Compliance performance
Establish and track departmental KPIs. Develop action plans to improve performance.
Customer Service & Stakeholder Management
Ensure excellent levels of customer service are delivered. Build strong relationships with operational teams, customers and suppliers. Act as the primary escalation point for significant maintenance issues. Support depot operational objectives through effective fleet management.
Continuous Improvement
Drive process improvements within workshop operations. Implement best practice maintenance standards. Identify opportunities to improve efficiency, compliance and customer service. Support digitalisation and utilisation of workshop management systems.
Health, Safety & Environment
Champion a positive safety culture across the workshop. Ensure risk assessments and safe systems of work are implemented. Investigate accidents, incidents and near misses. Ensure environmental and waste management procedures are followed.
Essential
Proven experience managing a commercial vehicle workshop or fleet maintenance operation. Strong leadership and people management skills. Thorough understanding of Operator Licence and compliance requirements. Experience managing maintenance budgets and costs. Strong knowledge of commercial vehicle maintenance practices. Excellent organisational and communication skills. Ability to analyse data and drive performance improvements. Full UK Driving Licence.
Desirable
IRTEC qualification. Transport Manager CPC. IOSH Managing Safely or equivalent. Experience within refrigerated vehicle operations. Experience using fleet and workshop management systems.
The Petit Forestier Group
A family-run business for nearly 120 years, brings together 5,900 talented employees across more than 22 countries, united by a shared mission: ‘Improving life through cold chain expertise’. By preserving food, medical products and other sensitive goods that are essential to our lives, we offer everyone a meaningful career.
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