Bath Spa University is seeking a Student Experience Manager (Help Hub) to lead the development and delivery of the Help Hub. You will manage team leaders, improve services across channels and use performance data and student feedback to create a consistent, accessible experience.
The role is University-wide, spanning Bath campuses, with a hybrid working model and a minimum on-site presence four days per week. Experience in higher education and CRM systems is highly valued.
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As a Student Experience Lead – Help Hub (Hybrid), you will play an important part at Bath Spa University in Birmingham, England, United Kingdom.
The position is based in Birmingham, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Other.
The advertised compensation is 40.000 - 44.000.
We aim to respond to suitable candidates as soon as possible.