ABOUT MITSU
Mitsu brings the spirit of Tokyo’s neighborhood izakaya to East London. Blending authentic Japanese techniques with British produce and Shoreditch energy,Mitsu is a premium yet approachable Japanese restaurant and bar. From robata grilling and kamameshi rice to DJ-led late nights and zero-waste philosophy,
Mitsu is designed to be social, soulful, and unforgettable.
This is not a polished, corporate dining room. Mitsu has personality, warmth, and rhythm in an all-day-to-late-night place where locals, hotel guests, creatives, and friends gather.
BENEFITS OF JOINING OUR TEAM
- Health Assured & Wisdom app, our 24/7 employee assistance programme with access to a health and wellbeing resources, and a variety of great discounts!
- Access to Wellable – a physical wellbeing app including company wide challenges.
- Financial wellbeing support, including access to Stream.
- Up to 33 days holiday a year (increasing with length of service).
- Exciting learning and development programmes to help progress your career, including apprenticeships and career mapping.
- An amazing overnight Guest Experience here at Aethos London Shoreditch for you and a guest
- Wellness benefits and initiatives
- Mental Health First Aiders within the team to offer tailored support.
- Season Ticket Loan, Cycle to Work and discounted Gym memberships.
- Annual festive and summer social events, charity fundraising days and committees to join, including paid volunteering days.
THE ROLE
As a Host you will be responsible for greeting all guests who walk into the restaurant, providing a great first impression
Your tasks will include but will not be limited to:
- Provide exceptional quality service to guests in a quick and efficient manner in line with hotel and brand standards
- Be naturally welcoming and engaging, and comfortable in your ability to multi-task, prioritise and remain calm under pressure
- Greet guests and create an exceptional and memorable experience
- Anticipate guest’s needs and provide them with a personalised, crafted experience
ABOUT YOU
- Ideally you would have previous hospitality experience with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination fine dining restaurant or cocktail lounge/bar
- Have an open and approachable manner and thrive on interacting with people
- Have great communication skills, a sense of humour and a welcoming smile
- An understanding of what it takes to provide outstanding levels of guest service
- An eye for detail and be immaculately presented
If you pride yourself on working ethically, with integrity and have a passion for making things happen then
All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.
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