Looking for a role where organisation, communication and attention to detail are key? Thrive in a fast-paced environment and enjoy building relationships while keeping important compliance documentation on track?
If your answer is 'yes' then keep reading.
Who we are.
At Novuna Vehicle Solutions, we're in an exciting phase of growth. As one of the UK's largest leasing companies, we support customers with the vehicles, funding, infrastructure and fleet management expertise they need to keep moving. We work across a diverse portfolio, from company car and salary sacrifice schemes through to complex, multi-asset fleets across cars, vans, HGVs and specialist assets. We also support personal leasing and SME customers through our established broker and dealer channels. With a 4.9 Trustpilot score and Distinction accreditation from The Institute of Customer Service, our Customer First culture is at the heart of how we help customers take control of today's fleet challenges while preparing for the future.
What you'll do.
You'll join our Fleet Compliance Department helping to coordinate vehicle compliance eventswith garages across the UK. From routine servicing of company cars for corporate clients to safety inspections of heavy goods vehicles, the team ensures every vehicle is safe and roadworthy.
As part of the Documents Team, you'll beresponsible for collecting and managing the documentation that confirms all work has been completed and vehicles meet required standards.
This is a hybrid role, with 50% office attendance at Trowbridge. You'll work Monday–Friday, 37.5 hours per week — no evenings or weekends required.
You'll also:
- Contact garages to obtain documentation confirming completed vehicle compliance work
- Communicate with garages and internal teams via email to ensure smooth coordination
- Maintain and update internal systems to accurately record interactions and documentation
- Assist with managing and responding to queries received in the team mailbox
What you’ll bring.
You're enthusiastic, take pride in delivering outstanding customer service, and thrive on staying organised. With strong attention to detail, you're skilled at managing priorities and handling time-sensitive tasks efficiently.
You'll be a great fit if you:
- Are a confident communicator who can engage effectively with customers and colleagues
- Thrive as part of a team and enjoy building strong workingrelationships
- Canwork independently, take ownership, and use your initiative
- Have a keen eye for detail and arecommitted to maintaining high standards of accuracy
- Enjoy following established processes while ensuringwork is completed efficiently and reliably
What's in it for you?
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.
Our offer to you includes:
- An excellent bonus scheme
- Hybrid working
- 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Being Yourself.
At Novuna, we're a Disability Confidentemployer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing dateif we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
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