Amour Recruitment are proud to be working for this well-established business who due to growth is seeking a Customer Service Administrator to join their busy team based in Shrewsbury.
Key Responsibilities
- Answer incoming calls and emails dealing with requests from clients and customers that require a routine response whilst directing more complex issues via calls or emails to the appropriate person/team.
- Keeping the main data base up to date and uploading new documents
- Oversee diary for appointments
- General administration.
Personal Requirements
- Excellent communication skills
- Confident with Word & Excel and mail merges
- Previous customer service experience within an office environment
Benefits include
- 22 days holiday, plus bank holidays
- Career progression
Hours
Monday to Friday, (Apply online only) with 1 hour for lunch
Salary
£25,385
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This is a genuine opening to take on the Customer Support Administrator role at Confidential.