Could your excellent administration and communication skills help ensure sensitive enquiries are handled promptly, accurately and confidentially?
This wonderful client is seeking support from a proven Administrator, with experience of utilising a CRM.
Please note, this is a temporary position paid on a weekly PAYE basis and will require an immediate start; lengthy notice periods cannot be accommodated.
Temporary Administrator Responsibilities
- Monitoring and triaging incoming inbox messages, ensuring urgent matters are escalated promptly.
- Logging enquiries accurately and maintaining clear records of actions, follow-ups and outcomes.
- Notifying relevant stakeholders to support timely responses.
- Filing documentation in line with GDPR and data protection requirements.
- Managing confidential information with care, professionalism and discretion.
- Supporting efficient administration for mental health and counselling services, without undertaking clinical assessments or risk decisions.
Temporary Administrator Rewards
- £14 to £15 per hour, based on skills and experience, plus holiday pay, paid weekly via PAYE.
- The opportunity to support meaningful services through accurate and confidential administration.
- Valuable experience in inbox management, casework administration and data protection.
- A professional working environment with clear processes and supportive colleagues.
The Company
Our client is a well-established charitable organisation.
Temporary Administrator Experience Essentials
- Experience managing a high-volume inbox, query tracking system and administrative database.
- Strong working knowledge of Microsoft Office 365, particularly Outlook, Excel and Word.
- Understanding of GDPR and data protection when handling sensitive information.
- Excellent written communication skills with a clear, professional and empathetic tone.
- High accuracy when logging records, filing documents and tracking outstanding actions.
- Ability to work independently, prioritise workload andescalate urgent matters appropriately.
- Familiarity with CRM systems or casework databases is beneficial.
Location
The office is based in North Oxford; parking is available on site.
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