Company Description:
Imagine Cruising, established in 2011, are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.We create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, and fabulous hotel stays at hand-picked accommodations - transforming everyday travel into extraordinary adventures
Role Description:
The Global Customer Support Administrator is responsible for ensuring the customer journey is perfect along with protecting the liabilities of the business.The successful candidate will be highly driven and keen to prove themselves in an entrepreneurial business.
Qualifications
- Excellent attention to detail
- Strong knowledge of IC products and customer journey
- Must be resilient and flexible in approach to work
- Highly organized with ability to manage workload and adapt to changing priorities
- Happy and open to receiving feedback
- Excellent communicator and team player
- Highly motivated, driven and enthusiastic
Desirable
- Experience of working within the travel industry
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