Our client, a well-established main car dealership in Twickenham, is seeking an experienced Service Advisor to join its professional and supportive front-of-house team. This Service Advisor opportunity offers excellent earning potential, structured training and long-term career development within a customer-focused automotive environment.
- Up to £29,000 basic salary plus bonus, with an OTE of £37,000
- Monday to Friday, 8:00am to 6:00pm, with a Saturday morning rota
- Manufacturer training programme and career development opportunities
- Private healthcare plan, life insurance and employee assistance programme
- Exclusive discounts on vehicle purchases, servicing and parts
- Car leasing scheme, loyalty awards and long-service benefits
Duties:
- Manage customer bookings and maintain an accurate service diary
- Provide professional customer service throughout the vehicle ownership journey
- Process job cards accurately and efficiently
- Take payment for completed work
- Promote service plans and warranty products where appropriate
- Meet and exceed monthly sales and customer satisfaction targets
- Help increase departmental sales and profitability
- Maintain a clean, professional and customer-focused working environment
- Uphold the dealership’s high standards of professionalism and service quality
- Work collaboratively as part of the dealership’s service team in this Service Advisor role
Requirements:
- Previous experience in an automotive Service Advisor position is essential
- Strong customer service and communication skills
- A professional, enthusiastic and team-focused approach
- The ability to work effectively in a busy main dealership environment
- Good organisational skills and attention to detail
- A commitment to delivering an excellent customer experience
Applications are also welcomed from Senior Service Advisors, Service Managers and Aftersales Managers seeking a rewarding new opportunity
This Service Advisor vacancy is suited to an experienced automotive professional seeking career progression
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