Working as part of the Gateway team, the Gateway Coordinator will be responsible for the delivery of an effective and efficient customer service to the business.
- Raising Customs reports as required
- Co-ordinate vehicles to collect and deliver from the airline within a timely manor
- Maintain an integral, transparent and professional relationship with suppliers and customers
- Raise records in the ETSF and discharge T1's from overnight deliveries
- Manage the flow of consignments arriving and departing maintaining a 100% level of accuracy, robustness, safety and security.
- Resolve queries from customers and suppliers
- Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe
- Remain in contact with customers and suppliers to maintain relationships
- Cost control
- Ensuring compliance with DfT/CAA, HMRC and IATA regulations
Experience & Skills Required:
- Fully PC literate on excel, and word applications
- Experience of Airline transport an advantage
- Experience of working within Freight Forwarding & Customs
- Experience of DfT/CAA, HMRC and IATA regulations
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