This receptionist post sits in the business support team at Oulder Hill Leadership Academy, a Star Academies secondary school for pupils aged 11 to 16. The work centres on customer service for pupils, teachers and wider stakeholders, handled in person and by telephone, alongside administrative and IT tasks. It is a 37-hour, full-time post in a school with a leadership specialism. Visa sponsorship is not available, and the successful candidate will need an enhanced DBS check.
What the job involves
- Deliver a business support service to pupils, teachers and wider stakeholders
- Provide customer care that supports an outstanding learning environment
- Build relationships across the school and the Star community
Qualifications
- NVQ Level 1 or Level 2, or equivalent
- Literacy and numeracy to GCSE standard, or experience in a relevant discipline
Experience
- Experience in an administrative or reception role
- Proven experience of dealing with people in person or by telephone to required service standards
- Extensive experience of delivering outstanding customer service
Skills & knowledge
- Excellent organisational and specialist technical skills
- Committed team player
- Use of IT software such as MS Office and databases in a school setting
- Understanding of school processes and systems for effective customer care
Checks & eligibility
- Full enhanced DBS check
- Eligibility to work in the UK
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