Are you passionate about delivering high standards, take pride in your work, and enjoy making a visible difference to local communities?
As an Estates Services Support Team Operative, you'll play a key role in supporting our frontline caretaking teams to ensure Peabody estates and communal areas remain clean, safe, well maintained and welcoming for residents.
Working across a designated patch, you'll undertake specialist cleaning tasks, support estate improvement initiatives, assist with bulk refuse and fly-tip removal, carry out non-skilled emergency lighting and fire alarm testing, and help maintain the high standards our residents expect. This is a varied, hands‑on role where no two days are the same and where your contribution has a direct impact on customer satisfaction and neighbourhood quality.
What you'll do
- Keep Peabody estates, blocks and communal areas clean, tidy and free from litter and graffiti
- Support caretaking and gardening teams with bulk refuse removal and disposal
- Carry out specialist cleaning activities including hard floor care, window cleaning, chute cleaning and prestige cleans
- Assist with estate improvement programmes and identify solutions to recurring environmental issues
- Conduct non-skilled emergency lighting and fire alarm testing to help meet statutory obligations
- Operate and maintain cleaning equipment, powered tools and specialist machinery safely
- Report communal repairs, vandalism, graffiti, tree maintenance requirements and health and safety concerns
- Complete work records accurately and maintain equipment, refuse systems and allocated vehicles
- Provide holiday and sickness cover for colleagues across the service
- Support the delivery of a responsive, customer-focused estates service that meets Peabody's high standards.
What you'll need
- A commitment to delivering excellent estate cleanliness standards
- Good customer service skills and the ability to communicate effectively with residents, customers and colleagues
- The ability to work independently and manage your workload with minimal supervision
- A proactive, flexible and team-focused approach
- Physical fitness and the ability to undertake manual outdoor work in varying weather conditions
- Basic literacy and numeracy skills
- A basic understanding of health and safety requirements within an estates environment
- A full and valid UK driving licence
- A willingness to undertake relevant training, including industry-recognised cleaning qualifications where required.
What success looks like
- Delivering high levels of customer satisfaction across your estates
- Achieving and maintaining Peabody's gold standard estate inspection scores
- Contributing to clean, safe and well‑maintained neighbourhoods that residents are proud to call home.
Please note: This role requires a basic DBS check. This job covers North West London and based in Southall
#J-18808-Ljbffr