Guest Services Coordinator
Location: Reading
We're looking for a customer-focused Guest Services Coordinator to help deliver an exceptional workplace experience for employees, visitors, and clients.
The Role
As the first point of contact, you'll create a welcoming environment, support workplace services, coordinate meetings and events, and ensure the workplace runs smoothly on a day-to-day basis.
Key Responsibilities
- - Welcome and assist employees, visitors, and guests.
- - Manage workplace enquiries and service requests.
- - Coordinate meeting rooms, hospitality, and events.
- - Support facilities operations and workplace standards.
- - Build strong relationships with stakeholders and service partners.
- - Assist with workplace systems, bookings, and reporting.
About You
- - Experience in customer service, hospitality, workplace experience, or facilities management.
- - Excellent communication and interpersonal skills.
- - Strong organisational skills and attention to detail.
- - Proactive, adaptable, and service-oriented.
- - Proficient in Microsoft Office applications.
What's on Offer
A rewarding opportunity to join a supportive team where you'll play a key role in creating a positive and engaging workplace experience.
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