Joining our supportive team as a Business Support Assistant, you will provide high-quality administrative support that enables our Social Work teams to deliver essential services to older adults, helping them to live long, happy and independent lives. Working in a fast-paced and varied environment, you will respond to enquiries from colleagues and members of the public, maintain accurate records on case management systems, process information, and support the smooth day-to-day operation of the service.
What you’ll do:
- Providing administrative support to Social Work teams supporting older adults.
- Responding to enquiries from colleagues, partners and the public.
- Maintaining accurate records on case management systems.
- Processing information and documentation accurately.
- Coordinating meetings and supporting the day-to-day running of the service.
- Working collaboratively with colleagues to deliver excellent customer service.
- Taking minutes at internal and occasional safeguarding meetings, including coordinating invitations and distributing records.
What we’re looking for:
- Strong administration and customer service skills.
- Excellent written and verbal communication.
- Good organisational skills and the ability to manage competing priorities.
- Confidence using Microsoft 365 and ability to learn new IT systems.
- A flexible, team-focused approach with a commitment to inclusion, respect and excellent service
Please note:We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
Why Join us;
- Professional development: Comprehensive induction with a mix of office-based learning with a buddy, along with a range of e-learning modules, followed by continuous learning, mentoring and supportive supervision
- Work-life balance:Enjoy a fulfilling career with a good balance between work and home life.
- Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources and legal and financial advice.
- Competitive benefits package:Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
Other job titles you may be searching for: Admin Assistant, Admin Support, Support Specialist, Administrative Coordinator, Secretary, Admin Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator
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