B&Q is hiring an Installations High Level Complaints Advisor in Doncaster. You will support installations customers by understanding root causes, resolving issues, and preventing recurrence while collaborating with the Quality & Aftercare team to improve service quality.
In a hybrid role, you’ll liaise with stores and field teams, manage complex cases, and document details in B&Q systems. A customer-first mindset and strong communication are essential.
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We would love to welcome a new Installations Complaints Resolution Specialist to our organisation in Doncaster, England, United Kingdom.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Doncaster, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 25.000 - 30.000.