We are currently recruiting a Service Advisor on behalf of our client, a reputable Main Dealer located in Shrewsbury, Shropshire.
This is a significant opportunity for an experienced automotive professional seeking to advance their career within a well-established dealership.
The Service Advisor role offers a competitive salary, uncapped earning potential, and genuine career progression prospects within a growing dealer group.
- Basic salary of £29,000
- Uncapped OTE of £35,000+
- Manufacturer-led training programmes and ongoing professional development
- Opportunities for career advancement within the dealership group
- Working hours: Monday to Friday, 8:00am to 6:00pm, with one early finish per week
- Alternate Saturdays, 8:00am to 2:00pm - 42-hour working week, with a supportive team environment
Duties of a Service Advisor
- Booking customer vehicles in for servicing, MOTs, and repair work
- Keeping customers informed throughout the repair process
- Advising customers on repairs, maintenance, and warranty work
- Upselling additional products, services, and accessories
- Scheduling appointments to maximise workshop efficiency
- Maintaining accurate customer records and updating dealership systems
Requirements of a Service Advisor
- Proven experience as a Service Advisor within the motor trade
- Excellent customer service and communication skills
- Ability to work in a fast-paced dealership environment
- Kerridge / ADP experience is advantageous
- Strong organisational skills and the ability to prioritise workload effectively
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