We are seeking an experienced Service Advisor to join a reputable multi-franchise dealership located in Bolton.
The Service Advisor role is essential in delivering exceptional customer service and maintaining a seamless communication flow between clients and the workshop.
This is an excellent opportunity for a dedicated Service Advisor aiming to develop their career within a well-established automotive business.
Competitive basic salary between £25,500 and £28,000, depending on experience.
OTE up to £32,000 with uncapped bonus potential.
Excellent training and ongoing development opportunities.
Career advancement within a supportive and friendly team.
Company benefits and a positive working environment.
Duties:
- Act as the primary point of contact for customers, ensuring high levels of customer satisfaction.
- Manage all paperwork related to vehicle servicing and repairs efficiently.
- Keep customers informed about the status of their vehicles throughout the service process.
- Handle payments and follow-up appointments promptly.
- Maintain cleanliness and organisation within the service department.
- Communicate effectively with workshop colleagues to ensure timely service delivery.
- Uphold the dealership’s professional standards at all times.
Requirements:
- Previous experience as a Service Advisor or in a similar customer-facing role within the motor trade.
- Strong computer literacy and organisational skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and maintain high attention to detail.
- Problem-solving skills and a professional approach.
If you are committed to delivering outstanding customer service and want to progress your career as a Service Advisor, this opportunity is ideal for you.
Contact Sam Tinkler, Automotive Recruitment Specialist at Perfect Placement covering Bolton and Greater Manchester.
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