Repairs Planner - Thame
Location: Thame
Contract: Temp-to-Perm
Job Description
We are currently recruiting for a Repairs Planner to join a busy team based in Thame on a temp-to-perm basis. This is an excellent opportunity for an organised and proactive individual with strong communication and administration skills to join a fast-paced environment.
Previous social housing experience is not required, and candidates from other planning, scheduling, customer service or administration backgrounds are encouraged to apply.
Key Responsibilities
- Schedule and coordinate repairs and maintenance appointments.
- Allocate jobs to engineers and operatives, ensuring workloads are managed efficiently.
- Liaise with customers, contractors and internal teams to confirm appointments and provide updates.
- Monitor job progress and rearrange appointments where necessary.
- Respond to customer queries and resolve scheduling issues.
- Maintain accurate records of jobs, appointments and completed works.
- Ensure urgent repairs are prioritised and deadlines are met.
Requirements
- Strong organisational and time-management skills.
- Excellent communication and customer service skills.
- Good IT skills, including Microsoft Office.
- Ability to work in a fast-paced environment and manage competing priorities.
- Previous experience in planning, scheduling, administration or customer service is desirable but not essential.
- A positive attitude and willingness to learn.
What's on Offer?
- Temp-to-perm opportunity.
- Full training and support provided.
- Opportunity to develop your skills within a busy repairs and maintenance team.
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