Order Support Executive
Permanent Job
£25,000
Altrincham - free parking available
Fully Office based - no hybrid
8am to 4pm and 9am to 5pm - Monday to Friday - 35 hour working week
Are you passionate about delivering outstanding customer service and ensuring smooth operations?
We're seeking an Order Support Executive to join a forward-thinking team in Altrincham. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys working collaboratively to achieve outcomes. If you are process driven and have excellent attention to detail, then this could be the right role for you.
You’ll play a vital role in supporting the business by upholding quality standards and ensuring an exceptional experience for all customers. You’ll be responsible for processing sales orders, maintaining accuracy, and working closely with colleagues to meet customer requirements.
Key Responsibilities:
- Process sales orders efficiently, ensuring compliance with client specifications and company standards.
- Coordinate with internal teams to dispatch orders on time and maintain inventory accuracy.
- Monitor and report on order progress, highlighting any discrepancies and resolving issues proactively.
- Maintain accurate records and documentation, supporting continuous improvement.
- Contribute to a positive team environment, sharing ideas and supporting colleagues.
What We're Looking For:
- Strong attention to detail and commitment to quality.
- Ability to prioritise tasks and work to tight deadlines.
- Problem-solving mindset and willingness to learn.
- Previous experience in order fulfilment, logistics, or a similar environment is desirable but not essential.
Why Join This Company?
- Supportive and close-knit team
- A structured onboarding process to set you up for success
- Annual performance bonus (up to 10% of salary).
- 25 days holiday plus bank holidays, plus an extra day for your birthday.
- Simply Health cover.
- Nest Pension with matched contributions up to 3%.
- Life assurance (3x salary).
- Enhanced maternity and paternity pay.
- Regular staff incentives.
If you are seeking a new challenge and want to work for a company where you can really thrive then this could be the role for you. We are looking at cross transferable skills for this role, so doing the role previously is not essential but experience processing orders would be beneficial.
Aspire Recruitment is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
#J-18808-Ljbffr