Job Advertisement: Customer Service Advisor - Temporary Position
Location: Speke, Liverpool
Working hours: 9 AM to 5 PM
Salary: 14.75 an hour
Duration: ASAP ongoing
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, our client, a leading organisation in the housing sector, is seeking a motivated and enthusiastic Customer Service Advisor to join their team in Speke, Liverpool!
As a Customer Service Advisor, you will play a crucial role in ensuring customers receive the highest standard of service. This is a fantastic opportunity for individuals who are eager to make a difference and contribute to a positive customer experience.
Key Responsibilities
- Respond to customer inquiries via phone, email, and live chat, providing accurate information and solutions promptly.
- Assist customers with their housing-related queries and concerns, ensuring a smooth and efficient process.
- Maintain detailed records of customer interactions and feedback to continually enhance service delivery.
- Collaborate with various departments to resolve customer issues and improve overall service efficiency.
- Stay updated on the organisation's services and policies to provide informed support to customers.
What Our Client Offers
- A vibrant and supportive work environment where your contributions are valued.
- Opportunities for professional development and growth within the organisation.
- Flexible working hours, allowing for a work-life balance that suits you.
- The chance to be a part of a dedicated team focused on making a positive impact in the housing sector.
Ideal Candidate Profile
- Previous experience in a customer service role, preferably within the housing industry.
- Excellent communication skills, both verbal and written, with a friendly and approachable demeanour.
- Strong problem-solving abilities and a proactive attitude towards helping customers.
- Ability to multitask and thrive in a fast-paced environment.
- A genuine passion for delivering outstanding customer service.
#J-18808-Ljbffr