Scheduler – Repairs & Maintenance
Location: Shepperton
Salary: £28,000–£30,000 per annum
Hours: Full-time
We are currently recruiting for an experienced Scheduler to join a busy repairs and maintenance team based in Shepperton.
This is a great opportunity for someone with strong organisational and communication skills, ideally with experience within social housing or property maintenance, to play a key role in coordinating daily works and ensuring repairs are completed efficiently and within agreed timescales.
Key Responsibilities
- Schedule repairs, maintenance and installation appointments using workforce management systems.
- Allocate work to directly employed operatives and subcontractors, taking into consideration skillsets, geographical locations, priorities and SLA requirements.
- Manage and optimise daily diaries to maximise productivity and minimise travel time.
- Ensure emergency, urgent and routine repairs are scheduled in line with client contractual timescales.
- Rebook and reallocate appointments where access issues, delays or unforeseen circumstances arise.
- Handle incoming telephone calls from customers, clients and contractors, providing updates and resolving scheduling queries.
- Maintain accurate scheduling records and ensure all appointments and work orders are kept up to date.
About You
- Previous experience in a Scheduling, Planning or Coordination role.
- Ideally, a background within social housing repairs, maintenance or property services.
- Experience using workforce management or scheduling systems.
- Excellent organisational and time management skills.
- Confident communicating with customers, clients, operatives and contractors.
- Ability to work in a fast-paced environment and manage competing priorities.
- A proactive approach with strong attention to detail.
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