Insight Employment are seeking a full-time E-Commerce Warehouse Team Leader for a client of ours based in Nether Heyford, Northampton.
Due to the location, you would need to have your own transport or live locally.
The Client: -
Is a fast-growing FMCG importer and e-commerce business, operating across leading online marketplaces and retail channels. They work with a broad portfolio of brands, combining strong commercial capability with a data-driven approach to buying, trading, and growth. Their focus is on building scalable, high-performing categories through strong supplier partnerships, efficient operations, and a results-led culture.
They are looking for a proactive and hands-on Warehouse Team Leader to oversee daily operations across their functions. The ideal candidate will lead by example, ensuring accuracy, efficiency, and safety while maintaining high-performance standards across all warehouse activities.
This role is key to driving operational excellence within a busy, fast-paced eCommerce and multi-channel environment.
Key Responsibilities:
- Lead, motivate, and develop warehouse operatives to achieve daily KPIs and operational targets.
- Supervise daily operations in your allocated department.
- Manage and prioritise workload to ensure timely and accurate fulfilment of orders.
- Maintain and promote a culture of Health & Safety, acting as a Health and Safety Champion on shift.
- Ensure all tasks are completed in line with Standard Operating Procedures (SOPs) and contribute to their creation and ongoing review.
- Use Warehouse Management Systems (WMS) and PDA/scanner devices to monitor inventory, track performance, and maintain accuracy.
- Support the management of Material Handling Equipment (MHE), ensuring correct usage, safety checks, and maintenance.
- Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
- Champion continuous improvement initiatives, including 5 S and Lean/Six Sigma principles.
- Collaborate cross-functionally with other departments (e.g. Customer Service, Buying, and eCommerce) to resolve issues and improve processes.
- Lead by example, this is a hands-on role requiring active participation in warehouse operations.
Skills & Experience Required:
Essential:
- Minimum 2 years warehouse experience in a fast-paced environment.
- Minimum 1 year supervisory or team leader experience.
- Experience using Warehouse Management Systems (WMS).
- Experience using PDA/scanners.
- Strong leadership and communication skills.
- Excellent attention to detail and problem-solving ability.
- Ability to work effectively under pressure and to tight deadlines.
- Flexible and process-driven mindset with a focus on continuous improvement.
Preferred:
- Counterbalance forklift licence.
- eCommerce and multi-channel warehouse experience.
- Experience using Linnworks or similar order management platforms.
- Knowledge or exposure to 5 S and/or Lean Six Sigma principles.
Experience:
- Warehouse: 2 years (required)
- Supervising: 1 year (required)
- Warehouse management system: 1 year (required)
Benefits:
- Employee discount
- Free parking
Shift/Hours:
Shift patterns vary and can fall within anywhere from 6:00-22:00 Monday to Sunday, required to work 5 out of 7 days a week.
Rate:
£14.00-£15.00 per hour depending on experience
This is temp to perm position to a suitable candidate.
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