The opportunity
Delaware North UK is hiring a casual Team Leader to join our team at Stadium of Light in Sunderland, Tyne and Wear. As a Team Leader, you will be leading team members to deliver first-class guest experiences. If you are the personable Team Leader we are looking for, join us to connect with our collaborative team.
Pay
The expected pay for this role is £15.02 / Hour
What we offer
At Delaware North U.K., you’ll work at some of the coolest venues with the best team members. Here, you’ll find a welcoming team in an exciting, fast-paced environment, so although this might not be your only job, it may be your best.Team member perks include:
- Competitive weekly pay
- Casual shifts, including evenings and weekends flexibly working part-time for the biggest events and matchdays, with opportunities to pick up extra shifts that suit your lifestyle
- Experience working at major sporting events and concerts, hosting The Lads at Sunderland A.F.C. in Premier League football, and musical icons taking the stage, plus a range of exciting meetings and events and plenty more still to come in 2026 and 2027
What will you do?
- Lead, mentor, and manage a dedicated team, demonstrating exceptional customer service and handling of concerns, while training team members and supporting the development of skill and performance
- Collaborate and coordinate across departments for efficient operational flow
- Manage inventory, monitor stock levels, organise rotation, and order as necessary
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
- No degree required
- Previous related experience is beneficial
- Skills in verbal and written communication, attention to detail, time management, as well as basic maths to accurately monitor cash and inventory
Physical requirements
- Ability to stand for duration of shift
- Comfortable handling various alcohol and certain meat products
- Availability to attend shifts for event days and matchdays, due to events-based nature of roles
Source: Hospitality Online
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