Midlothian Council is seeking a Customer Service Advisor to join the Fairfield House team. You will be the first point of contact for residents, handling inquiries across a range of council services with empathy, accuracy and professionalism.
The role requires experience delivering multi-channel customer service (telephone, email, social media and face-to-face) and the ability to manage complex enquiries within a fast paced environment. 25 hours per week, permanent contract.
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Are you ready to take on the Part-Time Multichannel Customer Service Advisor role at Midlothian Council?
The position is based in Dalkeith, Scotland, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 19.000 - 23.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.