Rent Smart Wales is seeking Customer Service Officers to join our inbound contact centre at County Hall, Cardiff. You will help service users by telephone and email, aiming to resolve enquiries at the initial point of contact where possible.
Successful candidates will have significant experience in an inbound call centre, be proficient with web-based customer management systems, and possess strong communication and teamwork skills.
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This position is for the Licensing & Customer Service Specialist role at Cyngor Caerdydd/Cardiff Council.
Step into the Licensing & Customer Service Specialist role at Cyngor Caerdydd/Cardiff Council in Cardiff, Wales, United Kingdom and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.