Stepchange in Glasgow seeks a Customer Service Case Manager to guide clients through the Debt Arrangement Scheme, from initial advice to DPP submission. You will handle complex queries with empathy, maintain GDPR-compliant records, and stay informed on DAS regulations while collaborating across teams.
The role is based in Glasgow with a hybrid working model and includes an in-person Assessment Centre at the Glasgow office.
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This is a great role to take on the Hybrid Debt Solutions Case Manager (Glasgow) role at Stepchange.
The position is based in Glasgow, Scotland, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 26.000 - 32.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.