Joining our supportive team as a Business Support Assistant, you will provide high-quality administrative support that enables our Social Work teams to deliver essential services to older adults, helping them to live long, happy and independent lives. Working in a fast-paced and varied environment, you will respond to enquiries from colleagues and members of the public, maintain accurate records on case management systems, process information, and support the smooth day-to-day operation of the service.
What you’ll do:
- Providing administrative support to Social Work teams supporting older adults. Responding to enquiries from colleagues, partners and the public.
- Maintaining accurate records on case management systems.
- Processing information and documentation accurately.
- Coordinating meetings and supporting the day-to-day running of the service.
- Working collaboratively with colleagues to deliver excellent customer service.
- Taking minutes at internal and occasional safeguarding meetings, including coordinating invitations and distributing records.
What we’re looking for:
- Strong administration and customer service skills.
- Excellent written and verbal communication.
- Good organisational skills and the ability to manage competing priorities. Confidence using Microsoft 365 and ability to learn new IT systems.
- A flexible, team-focused approach with a commitment to inclusion, respect and excellent service
Why Join us:
- Professional development: Comprehensive induction with a mix of office-based learning with a buddy, along with a range of e-learning modules, followed by continuous learning, mentoring and supportive supervision
- Work-life balance: Enjoy a fulfilling career with a good balance between work and home life.
- Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources and legal and financial advice.
- Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
Other job titles you may be searching for: Admin Assistant, Admin Support, Support Specialist, Administrative Coordinator, Secretary, Admin Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator
Proud member of the Disability Confident employer scheme
Business Support Assistant HCC625362
Company: Hampshire County Council
Salary: £26,018 to £27,111 a year
Hours: Full-time
Location: Totton, SO40 9HL
Working pattern: Hybrid - 4 days remote
Job type: Permanent
Posting date: 5 Nov 2026
Closing date: 29 Nov 2026
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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