FCAMHS is a specialist service supporting children and young people whose needs often involve complex mental health, risk and forensic concerns. As an administrator within the team, you'll be part of a service that makes a meaningful difference to vulnerable young people and those who support them.
This role offers variety and responsibility. One day you may be coordinating meetings and managing correspondence, while the next you could be formatting detailed assessment reports, maintaining clinical records or supporting clinicians with urgent administrative requests. You'll need to be comfortable managing competing priorities while maintaining excellent attention to detail.
To be successful, you'll have previous administrative experience and confidence using Microsoft Office applications, including Word, Outlook and Excel. You will be able to organise your workload effectively, communicate clearly with a wide range of people and work both independently and as part of a team.
We are particularly interested in hearing from candidates who:
- Hold an NVQ Level 3 in Business Administration, a relevant secretarial qualification or equivalent experience.
- Have strong written communication skills and excellent attention to detail.
- Are confident producing professional documents and correspondence.
- Have experience maintaining administrative systems and processes.
- Can remain calm, professional and compassionate when dealing with sensitive situations.
- Have strong organisational and time management skills.
- Are comfortable handling confidential information and maintaining high standards of data security.
- Can demonstrate resilience when working with material that may occasionally be complex or emotionally challenging.
Experience within mental health services or children's services would be advantageous but is not essential.
At Somerset NHS Foundation Trust, we are proud of our values of Kindness, Respect and Teamwork. We are committed to creating an inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds and will provide the support and development you need to thrive in your role.
If you are looking for a position where your administrative expertise can make a real difference within a specialist and supportive service, we would love to hear from you.
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