Thecoalauthority is seeking a calm, compassionate Community Incident and Support Advisor to support residents across Great Britain. You will handle high-priority enquiries by phone and email, gather details, assess urgency, and escalate where needed.
In this temporary role, you’ll work in a fast-paced environment, stay organised, and use MS Office tools (Teams and Excel) to maintain accurate records while delivering clear, empathetic service.
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For the Resident Incident & Support Advisor (Calm, Empathetic) position at Thecoalauthority, we are reviewing applications now.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Mansfield, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.