Key Responsibilities
Provide professional and responsive customer service.
Handle customer enquiries via phone calls.
Attend to customer complaints promptly and coordinate with the relevant departments to provide appropriate solutions or alternatives, following through to ensure closure.
Check and compile service reports before sending them to customers.
Perform other ad-hoc operational and administrative duties as assigned.
Requirements
Strong problem-solving, critical-thinking and analytical skills.
Good organisational and time-management skills, with the ability to manage multiple tasks effectively.
Adaptable and able to work in a fast-paced environment.
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Step into the Operations Coordinator role at GRIFFIN HR CONSULTANCY PTE. LTD. in Lee-on-the-Solent, England, United Kingdom and grow with us.
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