An exciting opportunity has arisen to join our busy and dynamic Community Hubs team. We are looking for enthusiastic, customer-focused individuals who are passionate about delivering excellent service and helping residents access council services quickly and efficiently.
As the first point of contact for the Council, you will play a vital role in supporting residents, businesses and partners through a variety of contact channels including face to face, telephony support from within our Contact Centre environment, email through our corporate email address and also web / digital platforms.
You will resolve enquiries wherever possible at the first point of contact, providing accurate advice and guidance across a wide range of council services.
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For the Community Hub Representative position at Blaenau Gwent County Borough Council, we are reviewing applications now.