Working closely with the Primary Care Manager, clinicians and local GP practices, you will support the day-to-day coordination of our same-day and Enhanced Access services. You will be part of a supportive team where clinical and non-clinical colleagues work together, share knowledge and help each other. This is an opportunity to build on your primary care experience and contribute to services that make a difference to patients.
What youll be doing
- Creating and maintaining clinics, appointment schedules and clinician rotas on EMIS.
- Coordinating bookings and supporting GP practices that access our services for their patients.
- Responding to enquiries from patients, surgeries and their colleagues, resolving queries or directing them to the appropriate person.
- Providing reception cover as required, including welcoming patients, checking them in, answering telephone calls and liaising with clinicians to support the smooth running of clinics.
- Maintaining accurate patient records and preparing correspondence, reports and other documents.
- Supporting the clinical team with administrative tasks and following up outstanding actions.
- Assisting the Primary Care Team with daily administration, identifying priorities and escalating issues promptly.
- Supporting staff induction, including coordinating IT equipment, smartcard access and EMIS training, and following up mandatory training completion.
- Handling confidential information securely and following EBPC policies and procedures.
What we offer
- Contracted Monday-to-Friday hours.
- NHS Pension.
- 20 days annual leave plus bank holidays, pro rata.
- Sick pay.
- Blue Light Card discounts.
- Free on-site parking.
- Opportunities for progression On site cafe.
- A supportive team and the opportunity to contribute to local primary care services.
#J-18808-Ljbffr